Preview Questions
Multiple ChoiceDeclarative Design
Question 1. Cloud Kicks is considering using Learning Paths functionality to assign learning content to employees as part of its onboarding process. Which feature could be assigned to learners'
A. Trailhead modules
B. Hands-on challenges
C. Superbadges
Multiple ChoiceUX Fundamentals
Question 2. Cloud Kicks is displaying Knowledge articles on a site with a colored background. A UX Designer is asked to evaluate Web Content Accessibility Guidelines (WCAG) level AA for normal text. What is the minimum color contrast ratio that would pass these guidelines?
A. At least 7.0:1
B. At least 3.0:1
C. At least 4.5:1
Multiple ChoiceDeclarative Design
Question 3. Cloud Kicks (CK) wants gamified learning content for its internal users and leadership. CK wants to create a custom product training as a part of the experience. What should be recommended?
A. In-app prompts to provide access to video content
B. Sandbox to experiment with the product
C. Enablement Site to build and assign custom modules
Multiple ChoiceDeclarative Design
Question 4. Cloud Kicks' administrator has a requirement to make the user experience for a complex process more engaging for internal users. Which Salesforce functionality should be used?
A. Lightning Survey
B. Process Builder
C. Screen flow
Multiple ChoiceHuman-Centered Design
Question 5. Cloud Kicks has an existing customer Experience Cloud portal that is performing well. Which has the highest probability of increasing customer engagement?
A. Choosing personalized branding
B. Customizing page layouts
C. Recognizing peers with badges