Preview Questions
Multiple ChoiceValue Design
Question 1. Cloud Kicks has expanded its business recently by offering customizable footwear and the ability to price bv customer. Along with Sales Cloud, they are looking into additional product options that would help sales reps configure their orders easily. Which Salesforce product should be considered for this business need?
A. Revenue Cloud
B. Commerce Cloud
C. Marketing Cloud
Multiple ChoiceLeveraging Adjacent Roles/Skills
Question 2. Cloud Kicks learns that some website visitors, especially those who can't see high-contrast color palettes, do not convert into customers. What should the strategy designer do to solve for this accessibility challenge"?
A. Ideate marketing concepts to reach new audiences.
B. Conduct an empathy workshop to understand the audience.
C. Invite users to co-create as accessibility experts.
Multiple ChoiceValue Design
Question 3. When a strategy designer creates an empathy map based on research insights, their deep understanding of the customer drives which outcome?
A. Viability
B. Feasibility
C. Desirability
Multiple ChoiceValue Design
Question 4. A strategy designer has noticed that stakeholder perspectives often take a features-first mindset when discussing the problem space and user insights. Which co-creation approach should help stakeholders shift to a users-first mindset before discussing solutions?
A. Process Mapping Workshop
B. Prioritization Workshop
C. Empathy Workshop
Multiple ChoiceLeveraging Adjacent Roles/Skills
Question 5. Cloud Kicks' strategy designer needs to communicate a new product vision but is only able to access key stakeholders virtually Which technique should the designer use to ensure the audience remains engaged?
A. Turn the camera off so the audience can focus on the sides presented
B. Unsure half of the meeting time is dedicated to answering questions.
C. Ask open ended questions to the audience to maintain their involvement.