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Multi SelectHardware and network troubleshooting
Question 5. A technician is diagnosing several device issues reported by employees. INSTRUCTIONS Click on each device to review the issue. Then select the appropriate issue and solution from the drop-down menu. Each option may be used more than once. Answer:
A. Mobile device battery drains quickly — replace the battery
B. Laptop has poor performance — upgrade the hard drive
C. Laptop cannot boot from the selected image or partition — correct the boot partition or boot configuration
D. Laptop is overheating — clean the vents and cooling assembly
E. Mobile device has incorrect network settings — reset or reconfigure the network settings
F. Monitor displays no signal — select the correct monitor input and verify the video connection
G. Projector or display has an incorrect image configuration — adjust the display resolution and refresh rate
H. System is unstable because of overclocking — disable overclocking in the BIOS and restore supported settings
I. Display panel is physically damaged — replace the display
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